{"id":100,"date":"2014-12-29T15:11:01","date_gmt":"2014-12-29T18:11:01","guid":{"rendered":"http:\/\/localhost\/ActiveHost\/?page_id=100"},"modified":"2015-08-13T09:26:36","modified_gmt":"2015-08-13T12:26:36","slug":"it-suporte","status":"publish","type":"page","link":"http:\/\/itinfra.com.br\/site\/it-suporte\/","title":{"rendered":"iT Suporte"},"content":{"rendered":"<div class=\"hostingHeader virtual\">\n<strong>Precisa de uma equipe de especialistas para monitorar e cuidar da infraestrutura?<\/strong><\/p>\n<p>O servi\u00e7o de suporte a servidores e datacenter da iT infra consiste em atender os chamados t\u00e9cnicos relacionados a infraestrutura da empresa e \u00e0s aplica\u00e7\u00f5es que o utilizam como plataforma. Al\u00e9m disso, os profissionais da iT infra s\u00e3o treinados e certificados para atuar com os principais e mais complexos servidores dos maiores fabricantes de TI, monitoram e acompanham a performance e a capacidade do servidor para sugerir incrementos e, assim, reduzir os impactos no fluxo de trabalho por falhas operacionais.<\/p>\n<\/div>\n<div class=\"hostingPlans clearfix\">\n<div class=\"column small\">\n<div class=\"heading\">\n<p>iT Nivel I<\/p>\n<p><span class=\"label\">Suporte ao Usu\u00e1rio<\/span><\/div>\n<div class=\"keyFeatures\">\n<ul>\n<li>Empresas com at\u00e9 5 usu\u00e1rios<\/li>\n<\/ul>\n<\/div>\n<div class=\"additionalFeatures\">\n<ul>\n<li style=\"text-align: justify;\">O servi\u00e7o de Help Desk ou suporte \u00e9 recomendado para empresas que necessitam de agilidade no suporte aos usu\u00e1rios.Com nosso servi\u00e7o de Help Desk, o cliente mant\u00e9m o foco no seu neg\u00f3cio com a certeza de que existem diversos especialistas para prestar suporte de alta qualidade a qualquer momento, em qualquer lugar.<\/li>\n<\/ul>\n<\/div>\n<div class=\"price\"><strong><\/strong><br \/><span>Consulte-nos<\/span><\/div>\n<p><a class=\"colorButton\" href=\"\"><span class=\"pointer\">Contratar<\/span><\/a><\/p>\n<\/div>\n<div class=\"column small\">\n<div class=\"heading\">\n<p>iT Nivel II<\/p>\n<p><span class=\"label\">Suporte ao Usu\u00e1rio\/Rede<\/span><\/div>\n<div class=\"keyFeatures\">\n<ul>\n<li><strong>256 MB<\/strong> RAM<\/li>\n<li><strong>1 CPU<\/strong> Core 2,4 GHz<\/li>\n<li><strong>10 GB<\/strong> Raid 10 Storage<\/li>\n<li><strong>500 GB<\/strong>\u00a0Premium Traffic<\/li>\n<\/ul>\n<\/div>\n<div class=\"additionalFeatures\">\n<ul>\n<li>100 MBit Port<\/li>\n<li>Enterprise Supermicro Hardware<\/li>\n<li>SolusVM Powered<\/li>\n<li>99.99% Uptime Guarantee<\/li>\n<\/ul>\n<\/div>\n<div class=\"price\"><strong><\/strong><br \/><span>Consulte-nos<\/span><\/div>\n<p><a class=\"colorButton\" href=\"\"><span class=\"pointer\">Contratar<\/span><\/a><\/p>\n<\/div>\n<div class=\"column small\">\n<div class=\"heading\">\n<p>iT Nivel III<\/p>\n<p><span class=\"label\">Suporte aos Servidores<\/span><\/div>\n<div class=\"keyFeatures\">\n<ul>\n<li><strong>512 MB<\/strong> RAM<\/li>\n<li><strong>1 CPU<\/strong> Core 2,4 GHz<\/li>\n<li><strong>25 GB<\/strong> Raid 10 Storage<\/li>\n<li><strong>1 TB<\/strong> Premium Traffic<\/li>\n<\/ul>\n<\/div>\n<div class=\"additionalFeatures\">\n<ul>\n<li>100 MBit Port<\/li>\n<li>Enterprise Supermicro Hardware<\/li>\n<li>SolusVM Powered<\/li>\n<li>99.99% Uptime Guarantee<\/li>\n<\/ul>\n<\/div>\n<div class=\"price\"><strong><\/strong><br \/><span>Consulte-nos<\/span><\/div>\n<p><a class=\"colorButton\" href=\"\"><span class=\"pointer\">Contratar<\/span><\/a><\/p>\n<\/div>\n<\/div>\n<div class=\"hostingPlans clearfix\">\n<div class=\"column small\">\n<div class=\"heading\">\n<p>iT Nivel I Enterprise<\/p>\n<p><span class=\"label\">Suporte ao Datacenter F\u00edsico\/Rede<\/span><\/div>\n<div class=\"keyFeatures\">\n<ul>\n<li><strong>1024 MB<\/strong> RAM<\/li>\n<li><strong>2 CPU<\/strong> Cores 2,4 GHz<\/li>\n<li><strong>50 GB<\/strong> Raid 10 Storage<\/li>\n<li><strong>2 TB<\/strong> Premium Traffic<\/li>\n<\/ul>\n<\/div>\n<div class=\"additionalFeatures\">\n<ul>\n<li>1000 MBit Port<\/li>\n<li>Enterprise Supermicro Hardware<\/li>\n<li>SolusVM Powered<\/li>\n<li>99.99% Uptime Guarantee<\/li>\n<\/ul>\n<\/div>\n<div class=\"price\"><strong><\/strong><br \/><span>Consulte-nos<\/span><\/div>\n<p><a class=\"colorButton\" href=\"\"><span class=\"pointer\">Contratar<\/span><\/a><\/p>\n<\/div>\n<div class=\"column small\">\n<div class=\"heading\">\n<p>iT Nivel II Enterprise<\/p>\n<p><span class=\"label\">Suporte ao Datacenter\/Ambiente Virtualizado<\/span><\/div>\n<div class=\"keyFeatures\">\n<ul>\n<li><strong>2048 MB<\/strong> RAM<\/li>\n<li><strong>2 CPU<\/strong> Cores 2,4 GHz<\/li>\n<li><strong>100 GB<\/strong> Raid 10 Storage<\/li>\n<li><strong>3 TB<\/strong> Premium Traffic<\/li>\n<\/ul>\n<\/div>\n<div class=\"additionalFeatures\">\n<ul>\n<li>1000 MBit Port<\/li>\n<li>Enterprise Supermicro Hardware<\/li>\n<li>SolusVM Powered<\/li>\n<li>99.99% Uptime Guarantee<\/li>\n<\/ul>\n<\/div>\n<div class=\"price\"><strong><\/strong><br \/><span>Consulte-nos<\/span><\/div>\n<p><a class=\"colorButton\" href=\"\"><span class=\"pointer\">Contratar<\/span><\/a><\/p>\n<\/div>\n<div class=\"column small\">\n<div class=\"heading\">\n<p>iT Nivel III Enterprise<\/p>\n<p><span class=\"label\">Suporte ao Datacenter Virtualizado e Redes Convergentes<\/span><\/div>\n<div class=\"keyFeatures\">\n<ul>\n<li><strong>4096 MB<\/strong> RAM<\/li>\n<li><strong>4 CPU<\/strong> Cores 2,4 GHz<\/li>\n<li><strong>250 GB<\/strong> Raid 10 Storage<\/li>\n<li><strong>4 TB<\/strong> Premium Traffic<\/li>\n<\/ul>\n<\/div>\n<div class=\"additionalFeatures\">\n<ul>\n<li>Atendimento presencial em todo o Brasil<\/li>\n<li>Disposi\u00e7\u00e3o de especialistas multiplataforma<\/li>\n<li>NOC e monitoramento avan\u00e7ado de servi\u00e7os<\/li>\n<li>Suporte complementar fora do expediente<\/li>\n<\/ul>\n<\/div>\n<div class=\"price\"><strong><\/strong><br \/><span>Consulte-nos<\/span><\/div>\n<p><a class=\"colorButton\" href=\"\"><span class=\"pointer\">Contratar<\/span><\/a><\/p>\n<\/div>\n<\/div>\n<div class=\"contentInfoBox\">\n<p>Sistema ininterrupto de identifica\u00e7\u00e3o e corre\u00e7\u00e3o de falhas com suporte de <strong>N\u00edvel II<\/strong> 24 horas por dia os 7 dias da semana.<\/p>\n<\/div>\n<p class=\"separator\">\n<p><img data-recalc-dims=\"1\" decoding=\"async\" class=\" aligncenter\" src=\"https:\/\/i0.wp.com\/www.werti.com.br\/wp-content\/uploads\/2014\/08\/data-center.jpg?w=960\" alt=\"\" \/><\/p>\n<p>&nbsp;<\/p>\n<h2 class=\"italicheadline\"><\/h2>\n<div class=\"column small\">\n<h3><span class=\"iconMediumServer\">Caracter\u00edsticas:<\/span><\/h3>\n<p>&nbsp;<\/p>\n<div>\n<p>&#8211; Relat\u00f3rios mensais de atividades e sugest\u00f5es de melhorias;<br \/>\n&#8211; Gest\u00e3o de incidentes para proposi\u00e7\u00e3o de moderniza\u00e7\u00f5es;<br \/>\n&#8211; Prioriza\u00e7\u00e3o de chamados baseada em incid\u00eancia e criticidade.<\/p>\n<\/div>\n<\/div>\n<div class=\"column small\">\n<h3><span class=\"iconMediumStats\">Benef\u00edcios do suporte:<\/span><\/h3>\n<p>&nbsp;<\/p>\n<div>\n<p>&#8211; Cliente focado no neg\u00f3cio<br \/>\n&#8211; Servidores sob cuidado e suportados por profissionais especialistas;<br \/>\n&#8211; Continuidade do trabalho da equipe<br \/>\n&#8211; Atualiza\u00e7\u00e3o tecnol\u00f3gica constante<\/p>\n<\/div>\n<\/div>\n<div class=\"column small last\">\n<h3><span class=\"iconMediumControlPanel\">Monitoramento<\/span><\/h3>\n<p>&nbsp;<\/p>\n<div>\n<p>&#8211; Avalia\u00e7\u00e3o frequente de funcionamento<br \/>\n&#8211; Antecipa\u00e7\u00e3o \u00e0 problemas tecnol\u00f3gicos<\/p>\n<\/div>\n<\/div>\n<div class=\"clearfix\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"jetpack_post_was_ever_published":false,"footnotes":""},"class_list":["post-100","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/P6I5OB-1C","jetpack-related-posts":[],"_links":{"self":[{"href":"http:\/\/itinfra.com.br\/site\/wp-json\/wp\/v2\/pages\/100","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/itinfra.com.br\/site\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/itinfra.com.br\/site\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/itinfra.com.br\/site\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/itinfra.com.br\/site\/wp-json\/wp\/v2\/comments?post=100"}],"version-history":[{"count":42,"href":"http:\/\/itinfra.com.br\/site\/wp-json\/wp\/v2\/pages\/100\/revisions"}],"predecessor-version":[{"id":559,"href":"http:\/\/itinfra.com.br\/site\/wp-json\/wp\/v2\/pages\/100\/revisions\/559"}],"wp:attachment":[{"href":"http:\/\/itinfra.com.br\/site\/wp-json\/wp\/v2\/media?parent=100"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}